A successful business transformation program requires fundamental alignment with your business. Key aspects of the program must be aligned with the essential areas of your business to deliver a program that is more effective and, as a result, more successful.
A scalable infrastructure is essential to the ongoing success of your business. As your business grows, careful consideration is needed on how to scale new solutions as well as dependencies within your existing infrastructure. Costs, manageability, system design, etc. are a few areas that should be in focus. A good starting point here is to ask "What is the impact here if we had 5x or 10x more customers?".
Streamlining and automating employee workflows is a popular area for most business initiatives as it seemingly attempts addresses the somewhat obvious